Find all hotels by Independent in Bourbonnais, IL

"Whole place is disgustingly dirty. Working on a skeleton crew. They “share” their limited staff and “manager” with hotel next door…. Will never ever return. "

"Everything was great at the house, it is in a great location and had everything we needed. it was clean and comfortable. We ran into an issue halfway through our stay which was not the fault of the host and they quickly helped remediate it with little impact to our stay. highly recommend the property. "

"Clean room, free breakfast was good, enjoyed the cookies and grab n go snacks "

"Enjoyed our stay very much…..the rooms were clean and the staff was friendly!"

"Excelente ambiente para desayunar buena atención y todo caliente"

"Great experience "

"The staff was kind and friendly, however the room was not clean, also, upon booking we should have been told that the pool was closed. When traveling with a baseball team it’s the one thing the players like. Also, we were told, as adults we couldn’t sit in the common area. Just a horrible stay. "

"This was a handicap room. My 93 year old mother could barely get around in the room with her walker. A wheelchair would never be able to fit in this room. I could not see the numbers on the door while looking for our room. The force of water in the shower was very light. There was no butter for toast or waffles in the morning. The coffee was cold. I had to take it back to the room and heat in the microwave. "

"When we arrived, I genuinely thought we were at the wrong location due to the condition of the shared front and back yards. The areas were littered with toys, trash, and various household items. I even recalibrated my GPS and drove around the block trying to find the correct place. First impressions mattered, and this was concerning, especially since I was unfamiliar with the area.Inside, there were multiple issues. The stove did not work consistently—the large burner would not light properly and only partially ignited when it did. There was no cutting board provided. The space felt more like a college apartment than a prepared short-term rental. There was visible trash under the beds, couch, and next to the coffee table, which raised concerns about overall cleanliness.Basic supplies were also lacking. We were left with one new roll of toilet paper and four partially used rolls, along with a mostly empty paper towel roll. There was only one kitchen towel and one washcloth provided, and no hand soap. The advertised hot chocolate packets were also not available. Additionally, one bath towel had a hole, and there was a noticeable smoke smell coming from adjacent units.Overall, this stay did not meet expectations for cleanliness, maintenance, or basic amenities. This was not a good VRBO experience."