"The places was filthy. So dirty, the bed was so uncomfortable old mattress and hard, and can continue saying more.. but I’ll never stay in those hotels anymore … so unhappy"

"It was a nice and pleasant stay overall for the 5 nights that I was there for SDCC. The location is convenient and close enough to food places and transportation. Staff were friendly and helpful throughout the stay, especially when checking in, but there’s a strong exception for whoever was working at reception on Mon 27 July at 4:30pm. He was very rude, unhelpful and dismissive. I would have considered staying again but because of his behaviour, I’ll look elsewhere in the future"