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"Friendly and knowledgeable staff."

"Very large property, and limited meal options, the price was a bit high. the staff was nice, although they charged me for a hotel pickup, which I never got. "

"clogged sink in my room at the Kinabalu View wing"

"Had a lovely stay, would like to have seen more food options and later bar food service. Activities team were great, reception and waiting staff were not very friendly, expected a higher level of service. "

"Nice place to stay. Definitely will come here again"

"My stay at this hotel was rejuvenating. The soothing sound of the sea, the breathtaking natural surroundings, and the courteous staff all contributed to a delightful experience."

"The buffet was okay. There is access to the pool at the Magellan Sutera as well. The staff is polite, but less attentive than what you'd expect from a five-star hotel. I wish the entertainment i.e. bowling, billiards etc. is on site. Instead, all entertainment including the jacuzzi are on the Marina Club, which is quite a walk you'd feel lazy to go to on a hot day. The water at the beach has trash. "

"This is my honest review: Staff = 10/10, Food = 7/10, Homestay = 10/10, Beach = 5/10 The most exciting thing about this place are the view and of course, the swimming pool. Do I recommend this place? Of course, book and stay here, you will not regret."

"I believe this hotel is nearly perfect. If I may offer a suggestion, perhaps the parking lot could be enhanced to reflect a more artistic flair."

"Our stay was pleasant. The rooms were pretty and the views were amazing. Some things around need fixing and maintenance is due for so many things. However the staff and service were excellent. "