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Hyatt Regency Kinabalu

5.0 star property
Families relax at this well-located hotel near Suria Sabah Mall, with a pool and spa for adults and a dedicated space for children.

Choose dates to view prices

Hyatt Regency Kinabalu in central Kota Kinabalu offers a family-friendly retreat with spa treatments, two international restaurants, adult and children's pools, WiFi, a 24-hour gym, and multilingual staff for daily planning.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is SAR 290
SAR 323 total
includes taxes & fees
26 May - 27 May

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9.0 out of 10, Wonderful, 1,000 reviews
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 110.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 88 per person
  • Self parking fee: MYR 10 per stay
  • Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hyatt Regency Kinabalu have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hyatt Regency Kinabalu?

As of 21 Jumada I 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Kinabalu on 26 Jumada I 2026 start from SAR 290, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 10 per stay.

What time is check-in at Hyatt Regency Kinabalu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Kinabalu?

Check-out is at noon.

Where is Hyatt Regency Kinabalu located?

This family-friendly Kota Kinabalu hotel is located on the waterfront, within a 5-minute walk of Gaya Street Sunday Market and Wisma Merdeka Shopping Center. Suria Sabah Shopping Mall and Jesselton Point Ferry Terminal are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 486 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

Reviews

Verified

8/10 Good

Cilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms, location is perfect, the staff is very friendly
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Shankaran Pillay

Liked: Cleanliness, amenities, property conditions & facilities
Nice large Room with views, Clean , Friendly Staff and very welcoming from Entrance to Exit.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kee Huat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very professional and hotel location is excellent.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jonathan

Great location and friendly staff
Stayed 20 nights in May 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness
Staff were very friendly and helpful. However, this is an older hotel and for a similar price you could stay at some of the newer hotels in KK.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lai Lee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bathroom, hot water in shower works and water pressure is gd. Convenient location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Matyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless with staff courteous. This is my 2nd time there and my wife and I intend to make it an annual trip.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Cheng Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location with all sorts of options, including dining, shopping, transportation as well as banking.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Julie-ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious rooms, excellent breakfast, will definitely stay here again
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Chin Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean and nice property in a good location.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

AKIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Pool is fantastic Room is clean and comfortable
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room with the view, convenient to ferry pier and good breakfast made it just right for a short getaway
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

sidney kwok hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, polite staffs, convenient location, clean and spacious room
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing and clean. Sea view was spectacular and the service was top notch.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Japanese restaurant was good , pool great, breakfast buffet good.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, clean and amazing staff
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
Although an old hotel well kept up great breakfast buffet and fabulous views of the harbor and sunset.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

CK

Liked: Cleanliness, staff & service, amenities
Kind staff and convenient location
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Ample sized room. Comfy bed. On waterfront for food markets
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Irfan Bin Rizal Numeiry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were genuinely kind and the amenities were well maintained. I would come back to this hotel again in the future.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t miss their breakfast
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Close to shops and entertainment Professional, friendly staff
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is showing its age but the rooms are spacious, the dining options are great and the staff were excellent. If it isn’t too hot try the pizza in the pool bar for dinner!
Stayed 1 night in Jun 2024