"Wasn’t quite what I was expecting on check in, more an apart-hotel than hotel. Check in area and bar / restaurants very good with nice ambience. Was a bit disappointed with room, didn’t feel it really reflected the pictures and description. Very small and space sacrificed to make into a studio area. Bed was tucked into a corner which made it awkward for 2 people and bathroom space limited. Expected it to be a bit more luxurious for price and compared to rest of hotel. That said, great location...

"The view was excellent for the Tower Bridge especially at night. The room needed maintenance, the shower/ bathtub and sink takes forever to drain, and you literally has to HOLD the lever down for a long time in order for the toilet to completely flushed. This property doesn't have a GYM, you have to walk about 20 mins to a gym apparently they partner with. Checking in was great as they have self serve machine and checking out takes less than a minute. I kept encountering house keeping staff...

"Do not stay here! The room we got was really dirty and had one working outlet. Given that it is such a small and minimalist space, we had hoped the room would at least be clean. The bathroom had a horribly poor design with no shower door, so anytime the shower was turned on, the entire bathroom floor was soaked. There was no way to keep the shower water inside the shower as there was so little gradient to the floor to the drain. The reviews said the hotel had beauty rooms on each floor so I...

"Welcoming staff and helpful doorman who kindly insisted hailing taxi in the rain on our behalf allowing us to shelter."

"Das Zimmer war geräumig und sauber aber hellhörig. Das Bad war ausreichend groß. Leider hatte das Zimmer kein Tageslicht da es mit einer „Fassade“ umgeben war. Wir konnten in eine Art Innenhof gucken oder was immer das auch war. Die Dame an der Rezeption war scheinbar nicht gut drauf, dass hat sie sich auch etwas anmerken lassen. Schade !"

"Hate to give this review - I booked a room for the view and received the attached instead. I was informed I can’t get a different view as the full view side was taken - yet you could still book any kinds of rooms online so not sure how booked out they truly were. I’ve yet to find a staff manager as indifferent as the one I encountered, where upon disregarding my request, there was no intent to show good will as I hadn’t sufficiently informed them in advance. For reference, I rebooked this...

"The ferry experience was good"

"The nice warm pool, sauna and steam room was a real treat after all the walking around the city. Beautiful views of the river from the rooms."