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"Very handy location close to where we needed to be in Chelmsford. Certainly more room that a budget hotel wih everything you need, including safe parking."

"The host made the check in easy and was responsive to all our questions and issues. The apartment, facilities and utensils were spotless and in great condition. For a stay in Chelmsford, the location is an easy walk or drive to any and all destinations."

"If your looking for an overrated hotel then this is your place!!! Dated old dirty pillows, hair in the bed,chips in the mirror bed so uncomfortable you might aswell sleep on the floor dirty towels, don't get me started on the parking fee aswell, 9 pound! Reception staff on arrival grumpy as hell! Reception staff when leaving very nice and helpful shame they wasn't working when we arrived! Overall wished we had just booked a Premier inn that worked out cheaper with decent beds aircon and all that...

"The hotel is undergoing a renovation at the moment, but the rooms and general areas are clean and quiet, the staff in the bar - restaurant are most accommodating, the food is cooked to order but the wait is well worth it the food produced is excellent. Defiantly recommend the food."

"Couldnt be faulted. Only bad point is no free parking."

"Upon arriving at the property, I called the host asking for details on how to access the property. He claimed to have not been able to contact me as Expedia/Hotels.com didn't provide contact details - odd how every other hotel sends me multiple messages. He then asked for ID,something I've never been asked for in any previous check-in. I'd already paid to stay and wasn't hugely impressed by the host's attitude. I did say this was a bit of a shambles which seriously triggered him into shouting...

"Room was clean but it was a rabbit warren to get to"

"We stayed here last weekend to celebrate my mum’s 65th birthday and had such a lovely time. The hotel was beautiful, very clean and comfortable, and all the staff we met were friendly and welcoming. I had emailed beforehand to mention that we were visiting for my mum’s special birthday, so I was a little disappointed that there wasn’t a card or small acknowledgement in the room. We’d also booked a table in the restaurant for her birthday dinner, but unfortunately the booking hadn’t made it onto...

"Very well renovated room in lovely grounds. Good breakfast, friendly staff, would stay again 😀 "

"No checking in service at all. No prior instructions were given. We were helped into our apartment by the lady who owns the jewellers downstairs. We were woken at 6.45am on a Sunday to the sound of scaffolders and a traffic management company setting up to commence install scaffolding at 7am on the building we are in with no prior communication from the host this would be happening otherwise I wouldn't have booked there. By 8am there was a workman outside my first floor bedroom window so I had...

"Breakfast service didn’t start till 9am which was a bit late for our plans. Room was basic but clean"