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"very friendly receptionist pet friendly"

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"Very nice and helpful staff. Spacious room and bathroom. Hotel is close (walkable) to many areas in the city center- very convenient. And 10 minute walk to train station. "

"clean, smell good high end feature. Service is amazing "

"Fantastic modern hotel, great room, fantastic leisure facilities and nice outdoor area. Convenient for tram stop into city. Would stay again."

"It was a spur of the moment decision to stay in a hotel. It was late at night. The staff was very an accommodating and friendly! We stayed 7 nights. It was very enjoyable! The staff went out of their way to help us in any way possible! "

"An unexpected amazing experience. Starting with the online booking, being on our way to Europa-Park (2 adults +2 kids), everything was spot on. Although we've arrived late after midnight, we have been immediately accommodated by very nice, multilingual and knowledgeable staff. The rooms are very welcoming and spotless clean. The breakfast is attended by a "Turbo" lady which was filling in the buffet and will never let you wait or ask for something. A big THANK YOU to all the staff and especially to the GM, which had trained the staff to high standards. We will definitely be back. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ "

"The room was spacious and airy, with a gorgeous view. It was quiet at night. We enjoyed the breakfast bar and in the evening would come back from dinner and sit outside along the river at the restaurant bar. It was magical. The staff was very friendly and accomodating."

"This is a very comfortable hotel with very friendly and knowledgeable staff who are readily available and helpful. Three types of water are available at all times. It’s in the central area of town which is walkable to just about everything. The breakfast is not free but it has everything and more! "