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"Beautifully relaxing property that was close to the ropeway and sightseeing boat."

"I was very surprised that hotel room is such big almost 40sqm. The hotel room facilities and walls are very new and clean. Parking is located in Level 3 by using elevator. The staffs are very nice. My mobile phone charger is USB C type for iPhone, the hotel and staff provide me the power converter and USB charger. I am really appreciate for staff’s patience' service "

"Nice view of Mount Fuji in the rooms and during the onsen. "

"This property was absolutely amazing!"

"It was one of my best hotel stays. It was expensive but it's totally worth it. You felt welcome the moment you stepped off the shuttle. Hotel staffs were great and attentive. The breakfast and dinner buffets were amazing, food quality and selection were all top notch. Onsen on the 5th and 6th floor, got to try both of them to feel the different atmosphere. Foot spa at the main floor. If you need privacy, tub and swing chair on your balcony is another option. Love everything, definitely will go back again! "

"It was a family vacation to Japan and this place was amazing, I can not think a single thing to add that would make it better. The breakfasts were fabulous. "

"Great location, comfortable, welcoming. Staff and service is amazing. "

"A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days."

"All staff were very friendly, the facility was clean, and there were plenty of amenities. The outside hot tub was very nice. The hotel is located far from Gora Station. If you have large luggage and need a ride to the station, you should book the hotel ride as soon as you check in. Otherwise, there are no taxis available in the morning. "