"Staff were all very kind, thank you especially to the valet and the cleaning staff :) close to union square and convenient safe parking, room and hotel are older (est. 1926 i believe) but we were comfortable and cozy. We do wish the heat went up a bit more but that’s because we like to be toasty. "

"Yes!"

"Classic upscale resort without being pretentious. Found it very warm and inviting. Small overlooked areas around the exterior of the Hotel could use some attention/cleanup, but overall very excellent. "

"Yes shuttle service excellent Hotel very good staff was excellent "

"Very clean and great staff."

"the hospitality "

"Great hotel for the price i think beats every hotel around. I would definitely stay again everytime i need to be in SF"

"Clean"