"Staff were all very kind, thank you especially to the valet and the cleaning staff :) close to union square and convenient safe parking, room and hotel are older (est. 1926 i believe) but we were comfortable and cozy. We do wish the heat went up a bit more but that’s because we like to be toasty. "

"Yes!"

"Amazing hotel, beautifully decorated for the holidays. It was exceptional. My room was not cleaned after my first day which was disappointing. But other than that, I would highly recommend."

"Yes shuttle service excellent Hotel very good staff was excellent "

"Very clean and great staff."

"the hospitality "

"Great hotel for the price i think beats every hotel around. I would definitely stay again everytime i need to be in SF"

"Clean"