البحث عن فنادق في بينسينفيل من SAR 367

"There was food in the refrigerator that was there already or someone entered the room. Also upon checking out there were bugs in the room."

"This place is absolutely horrible. So gross. You’re better off sleeping in your car. Everything was dirty and there were bugs in the room. We stayed for about 20 minutes before leaving. Do not stay here."

"There were stains on the carpet and where the thermostat was an awful smell coming from that area-like musty smelling. We stayed and paid premium rate for a firework view and while I know they can’t control the weather, I reached out to see if they would be willing to credit something toward a future stay so we could enjoy the experience. Not even an acknowledgment of our disappointment or receipt of our email. Disappointed in the whole situation."

"Great stay and friendly staff!"

"The hotel is nicely situated on the Chicago river. The property was very well maintained and we had no complaints during our stay. They even provided a box fan on request (need the "white noise" to sleep.) Will definitely stay there again on our next visit."

"Outdoor pool was a plus!"

"Clean and feels welcoming"

"The staff at this hotel is amazing! Every person we encountered was extremely helpful and friendly. The rooms are a bit outdated, but the beds and linens were very comfortable. Location was great, super close to the park and within walking distance of many attractions!"

"Nice all around"

"The room, the front desk staff, and the access to restaurants and other fun things to do could not be beat. Excellent stay."

"I stayed with my family at this hotel for three nights. I really liked everything. The staff was very polite. The room was very clean and quiet. We really enjoyed the breakfast. And of course the location of the hotel was very successful, we were very close to the main attractions and entertainment."

"They had a lot of choices for breakfast and were in a great location for everything we wanted to do!"

"Great location. Nice room layout. Helpful,friendly staff"

"Overall we had a fantastic time & stay! No issues, no headaches…the staff was super warm, friendly, helpful! Looking forward to coming back time & time again! Outstanding rate & location! Shout out to the cleaning room folks!"

"Room was clean, acces"

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"Our stay here was great from the moment we checked in. We arrived at about 10 am and the front desk let us check in early for a $25 fee which was well worth it. We booked a queen corner room with city view. Room was extremely clean and quiet. Our room was 2318 and it has a fantastic view. Would definitely stay here again."

"Good choice if you are in chicago downtown"

"Upon our arrival, the toilet in the bedroom had feces on the outside—it was clear it hadn't been cleaned properly—and the refrigerator wasn't working, causing my baby's food to spoil. The reception staff was unfriendly."

"Great location, decent staff, average cleanliness, extremely slow elevators, very poor breakfast and overall a below average experience."