"We booked the more expensive room and when we arrived they gave us the cheaper room that smelled. When I returned to the desk they told me it was a pet room (hence no carpeting). They changed it. When I checked out I asked if they could kindly hold my bag because my husband took the car to a meeting and would pick them up in a couple hours so I did t have to drag them to breakfast meeting. They refused. No willingness to accommodate me. Very disappointing customer service for a Best Western. ...

"Nice that it was so close to the airport. Wish it had an indoor pool and hot tub but the outdoor ones were nice."

"The hot tub closes at 9:30, the breakfast is so, so. The rooms were clean, the staff were okay. The pool was warmer than some. Overall a 3 or 4."

"Very accommodating with our large group and dog. Breakfast was great for the kids. Everyone working was very kind."

"Staff was very helpful"

"Great customer service"

"Loved the breakfast"

"Great"