"Staffcwere friendly rooms was nice"

"It was a very nice place to stay. Location was excellent for transport which was most of the reason I chose it. The room was good size for London and the shower was excellent. Do be aware that they put a sizable hold on your credit card (mine was £300 for 4 nights) against any money you might spend at the restaurant or damage caused to the room. I thought this was excessive and might not have booked had I been aware."

"super friendly and helpful staff. equipment could do with some upgrades. on-switch in the kettle in my room was partly broken. kitchenette in my daugther's room couldn't turn - which meant the cabinet door was in the way of the microwave oven which therefore can't be open."

"Great location in between the two for Kew gardens and Wembley in the same weekend. Locaged right next to morrisons and the market so perfect for a breakfast before heading out and plenty of street parming available nearby. Front desk staff were very helpful, we checked in on arrival at 12.15pm so very early and were given a nice spacious room on floor 3. Beds were comfy but only had 1 pillow each and bedding very thin but perfect for the hot weather while we stayed. Air con didnt work but a fan...

"New hotel, concierge is very keen to help. Rooms are clean. Size is small but fine for business travel, and value for money is excellent. Ask for a room at the back."

"Personal war nicht freundlich am Telefon und hat sogar aufgelegt während dem reden."