"Not a great deal to like, very dirty hotel and not as expected"

"Lovely room. Very clean, stunning property."

"super friendly and helpful staff. equipment could do with some upgrades. on-switch in the kettle in my room was partly broken. kitchenette in my daugther's room couldn't turn - which meant the cabinet door was in the way of the microwave oven which therefore can't be open."

"Great location in between the two for Kew gardens and Wembley in the same weekend. Locaged right next to morrisons and the market so perfect for a breakfast before heading out and plenty of street parming available nearby. Front desk staff were very helpful, we checked in on arrival at 12.15pm so very early and were given a nice spacious room on floor 3. Beds were comfy but only had 1 pillow each and bedding very thin but perfect for the hot weather while we stayed. Air con didnt work but a fan...

"New hotel, concierge is very keen to help. Rooms are clean. Size is small but fine for business travel, and value for money is excellent. Ask for a room at the back."

"Personal war nicht freundlich am Telefon und hat sogar aufgelegt während dem reden."