"Do not stay here. Expecially not through expedia as they are absolutely useless in trying to get you a refund and the hotel will garunteed not co operate. I’ll never book another hotel through expedia but just thought i’d take the time to let yous know not to stay here. Bath came without a plug and they refuse to help by giving me another. Insanity that a hotel gets away with this AND avoid avoid"

"I loved this hotel which was set in a converted school, right next to a park. My room was on the top floor of the annexe. It was beautifully styled and spotlessly clean. Thw breakfast was delicious, although I wasn't too keen on the coffee. Bar service was superb, especially from the lovely Kavi. The only downside, for me, was the lack of USB sockets i. The room but this was easily sorted by borrowing an adaptor from reception. Great proximity to the Royal Albert Hall, just a no 9 bus ride away,...

"super friendly and helpful staff. equipment could do with some upgrades. on-switch in the kettle in my room was partly broken. kitchenette in my daugther's room couldn't turn - which meant the cabinet door was in the way of the microwave oven which therefore can't be open."

"Great location in between the two for Kew gardens and Wembley in the same weekend. Locaged right next to morrisons and the market so perfect for a breakfast before heading out and plenty of street parming available nearby. Front desk staff were very helpful, we checked in on arrival at 12.15pm so very early and were given a nice spacious room on floor 3. Beds were comfy but only had 1 pillow each and bedding very thin but perfect for the hot weather while we stayed. Air con didnt work but a fan...

"New hotel, concierge is very keen to help. Rooms are clean. Size is small but fine for business travel, and value for money is excellent. Ask for a room at the back."

"Personal war nicht freundlich am Telefon und hat sogar aufgelegt während dem reden."