"The check in was very slow only one member of staff on the desk with about 5 people waiting to check in We were on the 4th floor the lift was broken and had been for some time and not due to be fixed for ten days , there was no one to help with bags not the best arrival The room was very nice clean good all you would want Breakfast a bit basic plastic cups for juice no menu just cooked or continental, there were 6 of us they served 2 eggs each , not one was even slightly runny Compared to...

"I booked this hotel as it was the same price as to stay in a Premier Inn....well it was a hidden gem! Really nice building and location with a small park. The room was spacious with high ceilings and comfortable bed. The bedroom and bedroom have a lot of space. The bar is very nice and it was really nice to sit out and have a drink in the evening. I will definitely be coming back as its great value and a great hotel."

"Everything was dirty. It felt like the only things that had been cleaned were the bed linens and towels. Everything else was dusty, moldy, dirty, and had an unpleasant smell."

"There was no aircon in the room, which normally wouldn't be an issue, but it was 34 degrees in London this week"

"Personal war nicht freundlich am Telefon und hat sogar aufgelegt während dem reden."