"Clean room, friendly and attentive desk team, good location and central to the airport"

"The room was over priced for the size, kettle leaked when puring. Very limited bar menu that was bought in from outside as the hotel had no restaurant. Breakfast was basic but adequate."

"Excellent staff breakfast got what I wanted clean room only problem with key which was my own fault"

"Nice character building. Room was spacious, clean and a bonus having a bath tub in the bathroom. Staff was friendly throughout my stay and a welcome letter was appreciated. I didn’t make use of the in-house restaurant and bar facilities but it’s nice it’s available."

"I arrived to the hotel late at night around 11pm after numerous travel delayed There’s a heat wave in London at the moment and when I got to my room the temperature on the control was reading 30 degrees. I attempted to turn on the air con but it didn’t appear to work I called the front desk and a member of staff attended. He was unable to help with the air con and said it would have to be reported the next day. He then provided a fan which unfortunately just circulated hot air around the...