"We had no AC all 3 days of our stay. We were given 2/3 nights free. One staff member was rude to us when we mentioned the no AC and said we didn’t know how to use the thermostat (not mentioning his name because the manager Nelly said that he would speak to them). Another manager named Zoe said that we should have brought up that we wanted to stay at another hotel instead when I asked for the 3rd night to also be free since the AC problem persisted. She mentioned this after the stay so I didn’t...

"great"

"Very nice with excellent location."

"Upon arrival, the room was clean and nice. I only stayed for one night, but I would love to stay longer next time. I will say my only criticism is that the sink water: I passed a napkin through the running water & it came out dark, so I wouldn’t suggest washing your mouth with it; instead, bring your own bottled water. They do have water bottles in the room, but you’ll be charged $7 a bottle, and who knows how long those waters sat there before me as they were lukewarm. But other than that, nice...

"great staff"

"I love the clever use of small space, the 3rd floor common area was very cool with nostalgic games. Had a great time. Go Knicks!!!!"