"Overall was good, staff was nice too"

"Nice staff"

"We loved our stay at Hanoi Lotus Boutique Hotel. When we arrived we were greeted very warmly and even got an upgrade to a bigger and nicer room at no extra charge. The staff honestly made out stay. They were so lovely. We also finally got a good night sleep the beds were comfortable and the amenities worked just fine. The breakfast was great. The buffet is small but they restock consistently and also you get an extra menu to choose from a cooked breakfast which they make by order. The food was...

"Great location "

"The breakfast’s were quite good, the rooftop bar was great, and the staff were EXCEPTIONAL!"

"Oki"

"From the second we checked in I knew our stay was going to be amazing. The service is absolutely unparalleled. Anytime I had any questions I would message the concierge via WhatsApp and they replied immediately. We arrange for many services during our stay and they assisted with all of them. I couldn’t be happier. "

"Lovely hotel with good facilities and really friendly staff. Erin was really helpful with organizing trips for us. Highly recommended."