"The hotel location was great and everything was within a walking location. The rooms were comfortable and clean. The breakfast buffet was excellent and lastly I can't stress enough how friendly and helpful the staff were. They made the stay even more enjoyable. "

"Graet location and clean room "

"Absolutely great and helpful staff. Help us arrange tours to Halong and Ninh Binh. They were extremely sweet, friendly and accommodating. Was a great choice to stay here."

"Splendid hotel was FABULOUS !! Plenty of staff at the reception & very helpful in booking transport to All locations. Hotel is very clean & the Breakfast at the top of the hotel is very good with lots of choices. When I return to Hanoi I will use this hotel again ! Thank you James & sandy. "

"Excellent service, everyone was great from bell hop to front desk to concierge, special thanks to Chloe, Jolie and Louis. Suite was amazing . Overall A plus, will definitely come back again. "

"The staff here was very nice and helpful. The room was very comfortable large and clean. The location was fantastic. Very walkable and easy access to everything in old Center town. The view from the room was fantastic. We would highly recommend this place. You would not even think it was a hostile. "

"Staff, location and breakfast buffet was all great. "

"I stay at this hotel every time I am in Hanoi!!!! I like everything about this hotel - Everything, but it is the Staff that makes this hotel so wonderful!!!! Location, Clean, Delicious Breakfast and the Staff - from getting out of the taxi on arrival to getting in the taxi on departure - they do everything they can to make you feel welcome and comfortable!!!! Many have become my friends!!!!!!!"