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"My room was never cleaned the whole time I stayed there from 05/14 to 05/18. The bed was never changed. It was uncomfortable and quite disturbing. I asked one of the hotel staff up front why my room wasn't cleaned and I was told they only did every other day. The hotel staff was usually helpful and nice but some were not. I will think twice about staying there again. Dr. Stephen Parks"

"The late check in process is a nightmare for anyone over 60!!! I called the hotel in the afternoon & let them know that I would be checking in late and they said they would send me a link for a pre-arrival check list. I never received it. Then I arrived after 11 pm absolutely exhausted. I tried using My confirmation booking number & it said my booking could not be found. I then called the support phone number & it took over 25 minutes bc she get sending me codes that didn't work. ...

"stay at this hotel was disappointing despite the staff’s attempts to assist. Shortly after checking into my first room, I encountered a roach. The front desk responded quickly and moved us to another room, but the replacement room was missing several amenities, including a bench and lamp, and the refrigerator hadn’t been turned on prior to our arrival. We were provided dinner and breakfast vouchers, which were appreciated, but did not fully make up for the issues we experienced. Additional...

"The staff was great and super accommodating to all requests. The breakfast was amazing. The check in/check out process was easy and the room was just as pictured and well stocked with everything we needed. Beautiful place!"

"The front desk workers are very proy"

"amazing place,very historic,staff was awesome, a must stay,room was not what i reserved 8 months in advance in the 5th ave house but was changed to 2nd house,which was amazing in itself and worked out great,but it was the point of not being told of the change in advance. but these things happen and it was a great stay"

"overall impressed very satisfied "

"The host is wonderful. "

"It was a little loud in the early morning. It sounded like a workout class was going in downstairs with booming bass. Other than that the place was wonderful."

"Apt was great and spacious, its very convenient to Pitt and CMU but entrance is in a side street that feels like an alley and the immediate area doesn’t feel like a neighborhood so that was only downside. Literally 2 min drive to anywhere but prefer to stay where immediate area is more walkable lively community. For the price and space it was great though."

"The property managers were responsive and very helpful during my stay. Thank you for accommodating my family and I "

"The place is VERY nice and accommodated everything i had planned with my family. EVERYTHING was there. Beds were very comfortable and hot water in the showers. The kept in communication all the way up to the day leaving. I had family members who are thinking of using this place for gatherings. The pool table and dart board was a nice touch. "

"We loved this place! There were a few small physical issues: towel bars not secured (fell off when reaching for the towel); loud squeak in the shower door. No decaf coffee offered (but the Yemeni coffee shop 2 blocks away was AWESOME). Communication did not work well: the WiFi info was buried in one message before we arrived and was nowhere to be found in the room/building, so we worked from our phone hotspots (which didn't work well at all in this space). My messages (about parking and about...

"Google Maps does 461 no justice, but FYI, you're right in the middle of bustling, ethnic, college/hospital center North Oakland. A great deal for parents visiting kids at Pitt or Carnegie. Clean. Spacious. Nice amenities. Walkable to many attractions. Alex from 3E was super attentive, in one instance responding in under a minute when we locked ourselves out of the apartment. "

"There was a very loud brawl with fighting and shouting Friday night right next door. "

"Clean room"