"They upgrade our room looking at the back of our resort where they power wash their cooking trays."

"Nice facility"

"The food is not the great, they only have two restaurants and we couldn’t even get a reservation for either of them and we ended up having to find a restaurant out of the hotel to eat. The lunch is the same everyday not a great variety, the drinks are so sweet and slushy. The front desk staff especially their manager is rude, we went to get massages (which were great and the staff was so nice). The same morning we were going to check out and we passed the check out time for 5 min and the...

"This property has horrible food and service! The Presidential Suite looked nothing like the photos shown on the website. Our “living room” had a murphy bed and a dining table...no sofa! The sinks in 2 out of the 3 bathrooms were clogged and the shower water would leak out of the shower doors! This hotel is not a 4 star property at all or even close to it! We stayed 5 nights and only 1 out of the 2 elevators on our wing worked with no sign of anyone fixing it at all the entire time we were there....