"This is absolutely not a $500-a-night hotel. It is a fake luxury hotel that photographs well for Expedia but falls apart the moment you actually arrive.
Check-in was a horror. After a long trip, nothing says “luxury” like waiting nearly an hour while the line twists through the lobby. At one point only two employees were checking people in, so naturally one decided that was the perfect time to leave with no replacement. Multiple calls to reception also went unanswered. Five-star service at its...
"This is absolutely not a $500-a-night hotel. It is a fake luxury hotel that photographs well for Expedia but falls apart the moment you actually arrive.
Check-in was a horror. After a long trip, nothing says “luxury” like waiting nearly an hour while the line twists through the lobby. At one point only two employees were checking people in, so naturally one decided that was the perfect time to leave with no replacement. Multiple calls to reception also went unanswered. Five-star service at its...
Kosta