"Clean room, nice pool, good food options (starbucks, diner, bars )."

"Everything was great. Wish there was a hot tub."

"Hotel is beautiful but the rooms need a little update and maintenance. It’s centrally located so transport to Universal City Walk Universal Studios and Islands of Adventure just a boat ride away. Quick ride to Epic as well, so super convenient. Overall I was pleased with our stay. With a little updating of the bathrooms and maybe adding a few amenities like free bottled water for the Kerig and/or a water filling station in the ice machine room, this would be a perfect 5 stars. "

"Ashley was amazing at Checkin and set the tone for the rest of the stay! RossMoore at the bellhop was exceptional friendly and helpful. Great property and great staff. Will definitely stay here again."

"Stayed at the Loews Sapphire Falls Resort and overall had a pretty good experience. The hotel itself is very large, spacious, and has a nice resort-style atmosphere. The grounds and common areas feel open and relaxing, especially if you’re spending time around the pool or walking through the property. The rooms were comfortable, but they definitely feel a bit outdated, especially with the carpet flooring. A room refresh in the future would make a big difference. The restaurants and food on site...

"Excellent stay "

"Always a great stay, the Universal Express pass is a great extra."

"Best service! Best place to stay!!! I cannot recommend this place enough!"