"Love the pool and lazy river. The 26$ per day for parking is a bit steep. Especially for us Canadians who have to convert. The rooms are showing their wear. I’ve been there when they first opened and there doesn’t seem to be any room updates. Hot water in shower was an issue, broken closet door. Bathroom very dated and worn."

"Another stay at Dockside for our family of five vacation. This time we arranged for two adjoining rooms. Stay was pleasant. Staff was friendly and helpful. Place was clean and the texting service made getting extra towels and pillows a breeze. Pool was well attended by staff/ lifeguards and areas were well kept. The ONLY issue was housekeeping staff knocking at 8AM everyday… we are on vacation… please don’t knock before 9AM..lol But that was the only issue we encountered and not really that big...

"Absolutely fantastic. We got an amazing room with a balcony overlooking the bay which was incredible"

"The hotel was not worth the money. You’re paying for the fast pass for Universal. The TV was ancient (in their defense they did send a flyer saying they were upgrading TVs within the next week or two, which doesn’t affect my stay). The room itself was also dated, no usb c ports, loose toilet handle, very basic all around. Housekeeping hadn’t come by 3:30pm one of the days, which is annoying. The hotel staff is very nice. Julian at the check in counter was awesome and probably one of the...

"Stayed at the Loews Sapphire Falls Resort and overall had a pretty good experience. The hotel itself is very large, spacious, and has a nice resort-style atmosphere. The grounds and common areas feel open and relaxing, especially if you’re spending time around the pool or walking through the property. The rooms were comfortable, but they definitely feel a bit outdated, especially with the carpet flooring. A room refresh in the future would make a big difference. The restaurants and food on site...

"Nice stay. Rooms were nice and clean. Uses were convenient to the parks. "

"Centra"

"New hotel, funky futuristic vibe, 5mins walk from hotel to Epic front gates. Breakfast amazing, Rooms, common area, pool all brand new and excellent. Lenny front seat was the best, super helpful and informative!"