Find Hotel with a Concierge in Altstadt Hamburg

"Not a bad location. Close to a lot of things for inner city. Was disappointed that the pool and spa were not stated closed on the website. Still waiting to see if I was charged for upgrades that seems to not go with anything that we recieved. Maybe just a misunderstanding when we checked in. The breakfast served was great. Room service menu was slacking though. All and all a good stay."

"Comfortable though not cozy and too corporate style for my taste - has full kitchen. Hotel staff to guest ratio seemed high in the maintenance (had to call for electrical problem) and front desk, but fewer staff in the cafe where the better tables were slow to clear (maybe due to Covid?). "

"A/c didn’t work. I inquired 3 times to get the lights fixed in the bathroom "

"Such a stylish, comfortable hotel. The kind of experience one expects from a luxury boutique hotel. We loved loved loved our stay; and plan to stay here any time we are in Hamburg. "

"Everything was just perfect from the assistant that helped us with our bags, the concierge , the restaurant staff . The concierge went out of their way to accompany me to the concert hall to get tickets for mum in a wheelchair . The place was so accessible for someone in a wheelchair, my mum felt safe and staff ever willing to help . They were so pleasant and helpful at everystage. I intend to go back in early June and without hesitation will be right back at the Westin again . Many thanks for...