Hotel with a Concierge in Germany from SAR97

"It was horrible we checked in and they gave us a handicapped room which we did not order they said it’s with a better view wand it was with 2 single beds even though we ordered a king bed so I told them to change it and they said we have to check out the next day wait until 3pm if we wanted to change the room , the did not clean good the indoor pool and the sauna were cold the room service never answered and when we asked for 3 forks they charged us for 6 euro charge "

"Na"

"Very nice hotel, no VIP amenities however. "

"Absolutely the best!! From the moment you arrive until you check out, everything is perfect. Breakfast is the best breakfast we’ve ever had anywhere. Bed is so comfortable. Very elegant architecture with a touch of class. It warrants a 10 star."

"n/a"

"N"

"Great location. Friendly staff and beautiful designs."

"Fantasic hotel with spa included! Super quiet and calm with excellent staff and service, I will be back…"

"Really good, spacious & airy public areas. Room very pleasant. Breakfast & bar to a good standard. Staff very efficient & friendly."

"Loved our stay at the Charles"