"The rooms were extremely small and dated. It is absolutely IMPOSSIBLE to get a copy of your receipt from this hotel. They insist that you can get it from the Hilton Honors app, but you cannot. Then, when you call, no one picks up and they direct you to an AI assistant - OR you are on hold forever. I have been trying to get this simple thing for three days now. When you check out - make sure you get a paper copy."

"Loved our stay! Staff was friendly. The food downstairs was delicious!!! Only one minor hiccup, we found a pair of shorts and men’s underwear in our room when we checked in. I just threw them out. Mistakes happen but overall we enjoyed our stay in Chicago"

"The hotel is in a great location in Chicago. It is a massive big hotel. A bit outdated but room was clean and bed was very comfortable. For some reason it was not cleaned or serviced every day. Overall, had a good stay."

"Everything was beautiful"

"Estuvimos por 3 días y solo limpiaron mi cuarto un día. El baño estaba sucio el Walpaper y despegado en varios sitios El desayuno feo y caro No tienen café rico, ni ofrecen buen jugo de naranja fresco ni una buena calidad en lo que sirven Además frío lo que sirven llega frío"

"Perfect location! Room immaculate! Vibes perfect! Staff amazing & extremely helpful & accommodating!"

"The location was what attracted me. I needed something close to the Drury Lane Theater venue. The hotel was great, rooms were spacious and clean, the staff were friendly. Only warning if you uber to the hotel- there are two with very close names. You want the Oakbrook suites and NOT the oakbrook resort. Both owned by Hilton and caused confusion. I ended up having to take two uber rides because I wasn’t paying attention."

"Clean room"