"When I first arrive, staff was awesome. I requested a lower floor due to me, not walking as well which they accommodated. However, once in that room, the air conditioner did not work. It seemed dirty. The latch to lock. The door was very loose. I could possibly rip it out of the wall myself. I let the front desk know, and they changed me rooms, which was very nice. However, once in that room, it seemed a lot cleaner, and the air conditioner worked great however I did see a cockroach which I...

"Parkingg"

"M"

"After I checked in found the room stinky and dirty. It was night so I lived with it. Found a kids shoe and crumbs under the chair. The next day they gave me a different room but would not discount my stay or refund something for giving me a cheaper room."