"My stay was very disappointing due to poor maintenance and lack of customer service. The water filter and the coffee dispenser near the reception were both not working. My room did not have any hand soap, and despite calling the front desk two or three times, no one came to provide it—even until I checked out. The staff, including the reception and support team, were unresponsive and showed little concern for guest requests. This level of service is unacceptable, and it significantly impacted...

"It was a hor"

"We stayed in room 802 (with a king bed), there were whole bunch of different noises, water, beeping, etc. the fire alarm keeps flashing the entire time. It is really hard to get proper sleep. We can hear people from hallways or other rooms. It is super noisy and the rooms are very small."