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"We came to this hotel with our seven year old son and overall would highly recommend this hotel. We arrived a few hours earlier than check in time however after an hour they were able to give us a room and we were given courtesy drinks whilst waiting. Room was spacious and the room service was very good with the usual daily cleaning. Room had iron board/iron. There are two swimming pools, not very deep (1.2m) so perfect to children and those that cannot swim too well. The view from the pool is beautiful, overlooking the sea. You can walk down to a private beach which is lovely and swimming in the sea is a must. It’s not deep at all so do check it out. The breakfast is very good with a lot of variety. They have a live section where you can order different types of eggs/omelettes and veg dosa. They have a large variety of fruits, pastries and cakes. Jacklin is very courteous and always has a smile. I cannot fault the restaurant one bit, the service and food was all amazing. We really felt welcomed each morning. The hotel offers daily transport to the Sultan Qaboos mosque and shopping mall as well as the Mutrah shopping centre in the evenings at 5pm. We are so glad we stayed at this hotel and will definitely be returning here in the near future. Thank you to everyone at Crowne Plaza and we hope to you see soon. "

"Nice, kind, friendly staffs"

"Our stay in Muscat was made wonderful by the fabulous staff at the Sheraton. The reception, executive lounge and restaurant staff were all so welcoming and helpful. Big shoutout particularly to the executive lounge staff who made it an event very evening at the end of some long days. We felt valued the whole time we were there"

"Nice and clean spotless for the room service. The guys was excellent personality In the front desk guys good personality excellent. I give five star for everything I’m happy and thank you so much for everything "

"Central location, multiple good restaurants within walking distance. Front desk helpful e.g. arranging car service for a stop at the Grand Mosque enroute to the airport. However delays due to understaffing - manager is always busy."

"Good "

"The hotel has nothing special. All the services I need are available. However, the manager was very kind and extended check-out from the hotel until 6 o’clock in the evening. This is can not find in any hotel."