Find hotels near Acrisure Arena, Thousand Palms from SAR 243

"Clean room. Staff friendsly and breakfast was decent"

"Breakfast was great. Staff was excellent. Room was relatively clean. Kitchen was old and dim. Front door and patio door had openings when close where bugs could get in. Would not stay till they have renovated which looks like this summer."

"Nice room, remote for the TV was a tad slow to change channels but other than that no issues. Great AC and lots of food options nearby. "

"Great hotel!"

"My stay was very good and pleasant. My hotel room was clean and very comfortable although I experienced an issue with the shower suddenly alternating from hot to very cold water without me touching the knob at all. When I mentioned it to the front desk they immediately took action by switching me to another room which took care of the issue right away. As for the other amenities everything was A okay. I especially love the fact that I can plug in my apple tv plus box that I always bring with me, into an hdmi plug of the hotel room tv for me to be able to watch my tv shows from home which includes live and video recorded tv programs and sports events."

"I had"

"Great "

"Rooms were clean. May need some updates and some light bulbs replaced. Staff was very nice and helpful!"

"We were very disappointed with our stay at the Hilton Vacation Club resort in Palm Desert. The property was not at all what we expected from the Hilton name or from what was presented during booking. Our unit was placed at the very end of the property, next to what appeared to be a junk or storage area in the parking lot. It felt isolated and neglected, and it was roughly a quarter mile from the main clubhouse. There is also no restaurant, café, snack bar, or meaningful food service anywhere on the property, so guests must drive several miles just to get a basic meal or snack or any other food service. The clubhouse itself offered little more than coffee. We were told there would occasionally be snacks or light offerings during the week, but we never saw any of that during our stay. What stood out most was the aggressive sales atmosphere immediately upon arrival.  Before we could even comfortably check in, the concierge launched into a strong sales pitch for a 90-minute presentation in exchange for Hilton points. The interaction felt highly commission-driven and uncomfortable. Once we declined, the concierge’s attention shifted instantly to other guests, which left us feeling more like sales targets than valued customers. The property itself is clearly older and not especially well maintained. The doors and seals were poor, and we dealt with ants, spiders, and mosquitoes inside the unit throughout our stay. Overall, this did not feel like a Hilton hotel experience."