البحث عن فنادق بتصنيف 5 Star في Southeast San Rafael من SAR 667

"The hotel is dated and inconvenient. Noise from the hallway pours into the rooms. There is no decent lounge area for people to congregate. The doorman is absolutely useless- won’t even hold the door or help with baggage. The service in the restaurant was mediocre. The front desk does not look up."

"Horrible service for myself and the couple we traveled with. Prepaid for parking, valet was full, had to park 2 blocks away, not a big deal but annoying. The issue was the staff refused to refund me for the prepaid parking. I was simply told we cannot do it. They refunded something else that was half the price of the parking which was ridiculous. I’m hauling all my stuff through downtown on the sidewalk instead of pulling up and having my luggage handled like I paid for. All that would have...

"All the staff were very friendly!"

"Beautiful hotel, great location, nice staff and overall a great hotel. My only wish is that there was room service offered at lunch time too."

"Extremely helpful und courteous staff. Had a slight wait for the room to be ready (about 15 minutes), but were constantly updated about the status and rewarded with a great upgrade."