"This was not our first visit to the Grosvenor hotel in chester, as it is closing on 30th september for a couple of years to renovate.so we booked two lovely rooms in april to stay 1 night at the end of september, on arrival we soon found out our stay was not as we hoped it may be, there was an heritage package that we were not made known to on arrival. therefore there was only 1 menu we could choose from, asked a bottle of wine was told that could not order a bottle but could order by the glass...
"Lovely room.clean.but very dissapointed with breakfast.we stayed for one night as a treat and its quite expensive to stay.went down for breakfast the whole place was chaotic with staff not knowing what they were doing people waiting for well over an hour for their breakfast order.lots of people complaining.orders coming out after a long wait time.we waited quite a while till some one took our order so we had toast during the wait time.lots of people walking out.breakfast when it arrived wasn't...
"We love the property and all members of staff were exceptionally amazing in particular Becks on reception and the staff on course concierge were all above and beyond. We cannot thank them enough for their hospitality kindness and exceptional service they gave to us. They are all a credit to the management and we have already booked our next day thank you to all."
"Idiosyncratic to be sure. Initially we were a bit non plussed but over time became very comfortable. The negatives are that there are a lot of stairs (unless you stay in a downstairs room of course) and they are steep and narrow. The bedside lights took a bit of puzzling to figure out how to turn on and off. But we got there in the end. Another idiosyncratic thing was the huge bath in the bedroom (as well as a lovely shower).
The plus points were many. A wonderfully comfortable bed. A delicious...
"Our room was beautiful. Very spacious and clean. All staff very pleasant apart from one waitress in the restaurant who looked very unhappy and clearly didn’t want to be there. We were celebrating my daughter’s birthday so there was quite a few of us to be served. Service with a smile there was not! Breakfast was not brilliant. My husband and I had the full English which was served to us looking and tasting as though it had been on a hot plate for quite some time. Would not recommend. There was...
"Our room was very modern, clean and spacious.
We loved our stay . The staff are excellent, very friendly. Great location. This room would need air conditioning for the summer. "
"It's a good place to stay in Chester, especially if you want to visit the zoo, it's about 10 minutes in the car, if you want to walk to the city centre it's only 25 minutes, so it's easy for that too"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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