البحث عن فنادق بتصنيف 5 Star في ماكاريو غوميز من SAR 263

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"Our stay at Secrets Akumal Resort was absolutely amazing from beginning to end. The resort is beautiful, the grounds are immaculate, the food was excellent, and the service throughout the property was truly exceptional. A special thank you goes to Karen Blanco, the concierge for Building 3. She went above and beyond to make our vacation memorable. Karen was always friendly, professional, and incredibly attentive, making sure every detail of our stay was taken care of. Whether it was helping...

"Las instalaciones del hotel en general muy bien respecto de la comida y bebidas no eran proporcionales en calidad y sabor con su costo, tienen que mejorar mucho. El spa es lo mejor del hotel 100% recomendable."

"This resort was GREAT. Had a wonderful check in experience; The room was ready in a timely manner and they fulfilled our request of a king bed. The room was up to date and clean; Looks just like the photos and very spacious. All amenities you would expect are available in the rooms. The staff are friendly, informative, and NOT pushy to sell you things. They are very great about offering you experiences but respecting your boundaries. Alfred, Peter, Katya, and Omar were all stand out staff on our...

"An absolutely beautiful jungle oasis! Would definitely come back here again. The staff was so nice and helpful and checked in daily and assisted with any of our needs. Also in a great location if you’re looking to be near the “tulum strip” but also not too far from the city if you want to take transportation to do other things."

"I had to argue with the hotel over the pet fee. According to the pet policy at the time of my booking, it stated: “Pets allowed for an extra charge of USD $20 per accommodation, per night.” However, when I checked in, the hotel tried to charge me USD $20 per pet, per night instead. It was only after I told them I would contact American Express to dispute the charge that they agreed to honor the pet policy as it was advertised. I noticed the hotel has since updated its policy to USD $50 per...