Impeccable guest service is at the heart of every 5-star hotel in Helena. From the moment you arrive, staff are at your beck and call, whether answering room service calls 24/7 or providing in-room beauty treatments. On top of that, hotels have to feature upscale amenities to be entitled to a 5-star rating. These can include deluxe baths, an on-site spa, pools, gastronomic kitchens and knowledgeable concierge.