البحث عن فنادق بتصنيف 5 Star في المكاو من SAR 846

"Staff was friendly and helpful"

"⭐⭐⭐⭐⭐ Exceptional Service – Dilson is Simply the Best! Our stay at Excellence El Carmen was absolutely unforgettable, and a huge part of that was thanks to the incredible Dilson! From the very beginning, Dilson went above and beyond to make us feel welcomed, valued, and truly special. His kindness, professionalism, genuine personality, and outstanding attention to detail made our vacation even more amazing. Dilson is the definition of excellence! He doesn’t just provide great service; he...

"This place was beautiful and super nice!! The beach is very clean and maintained and the rest of the resort is very clean as well. Staff are very nice and attentive! Shoutout to Jubelkis at the Las Olas beach bar she was amazing!!!!!"

"Everything good"

"Our butler was amazing! The most beautiful property and will always go back to this resort when visiting Punta Cana!"

"A lot of flying big roaches"

"Very clean. People were very friendly and always very attentive."

"Great staff for someone who doesn’t speak fluent Spanish. We loved our butler and the entertainment from Red, Johann, Priscilla, server Dario and so many more we forgot names. Definitely will come back to this resort."

"Amazing huge hotel with lots of space and things to explore. Great food and drinks too!"

"During my stay I had to change my room three times within the first two days. Although they were accommodating with the room changes it did feel like we could not properly settle in upon arrival. Some staff were friendly and other were very dismissive when it came to certain requests - in particular the staff at the steakhouse. My wife was pregnant during this trip so certain foods needed to be cooked well done. When her steak came it was practically raw and when we told the our waiter, he was...

"No complaints"

"I’ll start off by saying that check-in was a complete disaster. My family and I waited an entire hour just to get checked in. After completing check-in, we were stopped by the concierge, who spoke with us before we were finally able to make our way to our room. Unfortunately, our experience has been very uncomfortable. The staff have been making us feel unwelcome through their side-eyes, stares, and the way they speak about us in their language while we’re around. Based on their behavior, we...

"The resort was amazing . The staff was so kind and helpful. Our coordinator Franklin helped us out so much , gave us ideas and different activities we could do . Booked all our restaurant reservations in advance for us . He did so good by us !!!"