البحث عن فنادق بتصنيف 5 Star في الساحل الشرقي من SAR 911

"This was absolutely not the experience we expected. The staff was extremely unhelpful and unwelcoming anytime we needed assistance. Booking reservations and excursions was a nightmare because the app barely worked, and every employee kept passing us off to someone else instead of actually helping. When we finally got assistance, we were given false information about activities, which made the entire trip frustrating and disorganized. To make matters worse, when we went to arrange transportation...

"When checking in we were not greeted with our complimentary drink or towels. We watched as other people were greeted and waited on and we had to ask them to help us. We were not told how to make dinner reservations or how to access hotel information through the app. We woke up to cockroaches in our room every morning. We understand the climate but every day seems excessive. It was not our first all inclusive but definitely did not meet the standards it should have for the price you are...

"Property was beautiful, rooms were spacious and clean. Staff were welcoming and helpful from start to finish. Food was mostly really good. The swim up bar was great."

"If you have been to a resort like Unico 20 87 or Ateleir you will be disappointed in this resort. It feels like 95 percent of the staff hates their job. There are a few great employees that almost swayed me into liking it but then the next person you talk to sways you the other way. Overall a pretty property but the staff is not great at all. Food was very hit or miss, never knew if you were going to get a good meal or not. Very disappointed that we paid a lot of money just to be at a mediocre...

"We just got back from our vacation at Paradisus Grand Cana and overall, this was a 10/10 experience. The staff truly went above and beyond for us. Specifically, when we requested a late checkout due to our nighttime flight, they kindly accommodated us. This allowed our toddler to take his nap and gave our kids time to rest before the flight home, which made a huge difference for our family. Beyond the excellent service, the property itself is absolutely stunning. From the rooms to the outdoor...

"The service/staff seemed to really deteriorate after the weekend. Trolleys were much more inconsistent and employees not at all helpful in figuring that out."

"It was a great experience"

"Everything was great!"