Find 5 Star Hotels in Cóbano from SAR 793

"NO ONE should book this property. We paid $2,600 for a week and ended up leaving on day one. I’ve stayed in hundreds of hotels and have never once walked out until this place. I don’t even know where to begin. Before you even get to the hotel, enjoy climbing up the disaster of a dirt road. It’s extremely steep and full of holes that will most definitely scrape the bottom of your car. I was really concerned for my rental. Driving up and down this road, especially at night, was a nightmare. The room is tiny and poorly maintained. Firstly, there’s no lock at all. Literally anyone can walk in. The outdoor stairs separating the room and bathroom are extremely steep with no lights. Just hope you don’t need to use the bathroom at night or you’re screwed. WiFi barely works and constantly cuts out (and no service here otherwise). The only lighting you have in the bedroom is one tiny lantern - had to resort to using my phone flashlight. Also, the insect net is broken - enjoy all the bugs crawling in! No AC in the bathroom, so if you’re getting ready or changing, be prepared to sweat (since there’s no mirrors in the bedrooom). Cleanliness was unacceptable. The pillows had visible foot marks and the towels had dirt stains when we arrived. Instead of taking responsibility, we were told to bring the towels to reception ourselves if we wanted clean ones. What made this worse was the complete lack of accountability. They refused to offer any compensation, support, or refund. Every "

"When we arrived we were given a tour of the room and resort which ended with a welcome drink at the bar. Everything was even more beautiful than the pictures. When the door was opened to the room, just wow, was all I could say. Our stay was great. The breakfasts were very good-we opted to include those in our reservation-and ate at our villa every morning. I would stay here again and highly recommend to others!"

"We had a wonderful time. The suite was exactly as described, the service was excellent, and the breakfast was delicious. "

"Everything was perfect. We will be back !"