Find 5 Star Hotels in Chacalal from SAR 524

"nice pools, great property"

"Rooms were large and spacious. Our bedding had two stains upon arrival. Food was fine but we were disappointed with the restaurant Carnal as food was no up to par. Entertainment was fun. Pool activities were great, loved the lazy river! Definitely need more shuttle vehicles. They were infrequent and not large enough. We were unable to ride around them to check out resort, told must have a destination. Concierge service was excellent. Luis, Yessica, Adan and Alfred were standouts. Food service staff were excellent and attentive. Coffee shops Tostados was slow and had no spoons one day and no cutlery the next day which was disappointing. "

"The El Dorado and Lomas Travel staff are amazing and very helpful. "

"Yes"

"Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. Peaceful, elegant, clean and quiet. Definitely go to this resort as one of the best (if not the best) in Tulum or Mayan Riviera."