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Grand Palladium Colonial Resort & Spa All Inclusive

5.0 star property
Family-friendly fun on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Lobby
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Lobby sitting area
Beach bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Deluxe Single use Garden View

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Single use Garden View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Down duvet
2 bedrooms
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Connecting Suite

2 bedrooms, down comforters, minibar, in-room safe

Connecting Suite

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Down duvet
2 bedrooms
Blackout drapes/curtains
  • 84 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

View all photos for Junior Suite Poolside

2 bedrooms, down comforters, minibar, in-room safe

Junior Suite Poolside

8.0 out of 10
Very good
(7 reviews)

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

32-inch flat-screen TV with cable channels, TV, pay movies

Junior Suite Garden View

7.0 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Sofa bed
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Villa Suite Poolside

Romance Villa Suite Poolside | 2 bedrooms, down comforters, minibar, in-room safe

Romance Villa Suite Poolside

Highlights

Furnished balcony
Private hot tub
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Down duvet
Blackout drapes/curtains
  • 58.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Garden View

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Triple Garden View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Down duvet
2 bedrooms
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Garden View

7.4 out of 10
Good
(36 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Down duvet
2 bedrooms
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Pool View

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior with Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Room Deluxe

2 bedrooms, down comforters, minibar, in-room safe

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • Sleeps 4
  • 2 King Beds

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room Deluxe

2 bedrooms, down comforters, minibar, in-room safe

Room Deluxe

  • Sleeps 4

View all photos for Room Deluxe

2 bedrooms, down comforters, minibar, in-room safe

Room Deluxe

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • Sleeps 3
  • 2 King Beds

View all photos for Room Deluxe

2 bedrooms, down comforters, minibar, in-room safe

Room Deluxe

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite Junior

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior

  • Sleeps 4
  • 2 King Beds

View all photos for Room Deluxe

2 bedrooms, down comforters, minibar, in-room safe

Room Deluxe

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Luxury

2 bedrooms, down comforters, minibar, in-room safe

Suite Luxury

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Luxury

2 bedrooms, down comforters, minibar, in-room safe

Suite Luxury

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior with Pool View

2 bedrooms, down comforters, minibar, in-room safe

Suite Junior with Pool View

  • Sleeps 3
  • 2 King Beds

About the neighborhood

Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 6 min drive - 7.5 km
  • Akumal Beach - 6 min drive - 7.5 km
  • Yal-ku Lagoon - 9 min drive - 5.7 km
  • Half Moon Bay - 9 min drive - 9.2 km
  • Xel-Há Park - 16 min drive - 19.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬5 min drive
  • ‪Mezcal Lobby Bar - ‬8 min drive
  • ‪Beach Bbq - ‬5 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Upscale all-inclusive property near Puerto Aventuras Marina
Located close to Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive provides a free breakfast buffet, 2 swim-up bars, and a beach bar. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a body wrap, a manicure/pedicure, and a Thai massage at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. The gym offers Pilates classes and fitness classes; other things to do include basketball, archery, and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.
Other perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Tennis courts, babysitting (surcharge), and laundry services
  • Concierge services, games, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 425 rooms boast comforts such as 24-hour room service and furnished balconies, in addition to perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

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Aerial view

Grand Palladium Kantenah Resort & Spa All Inclusive

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  • Pool
  • Breakfast included
  • All inclusive
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Grand Palladium Colonial Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Colonial Resort & Spa All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Grand Palladium Colonial Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

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Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 440 out of 1002 reviews
Rating 8 - Good. 314 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Very nice place
Stayed 1 night in Jul 2025

10/10

We liked our
Stayed 5 nights in Jul 2025

10/10

Love the wildlife, quiet and eco friendly hotel. Food was amazing! It’s like a party every night. No boring hours
Stayed 3 nights in Jul 2025

10/10

I had an amazing time here! The staff are wonderful and the whole resort is so stunning!
Stayed 4 nights in May 2025

10/10

Very clean and staff was very helpful. Food and drinks were good.
Stayed 5 nights in May 2025

10/10

Great staff, endless food and drinks.
Stayed 7 nights in Mar 2025

6/10

Staff was very friendly! Our only complaint about our stay was the air conditioning system. Ours did not work in our room and we even had an upgraded room and it was mid July so extremely hot in Mexico. We would complain to our butler several times but they didn’t jump to the needs of the air conditioner.
Stayed 2 nights in Jul 2025

10/10

Great place, great people, all-around wonderful resort. Facilities and restaurants were very good. Would recommend.
Stayed 6 nights in Apr 2025

10/10

Wonderful stay! We were well taken care of for the entirety of the trip.
Stayed 7 nights in Feb 2025

10/10

Just got back from my trip there, was there for 7 days I had a great time, for someone who travels a lot and had many experiences..this resort was top notch and specifically David the concierge from Building 59 he’s the best!! Did not have to go to reception for anything..
Stayed 7 nights in May 2025

10/10

I like everything about the property at Palladium Colonial. The room was always clean and bed was made every day. I have no complaints. Love the weather and food.
Stayed 5 nights in Mar 2025

10/10

Wild animals roaming freely Quiet place
Stayed 6 nights in Feb 2025

10/10

Alessandra was such a great help. She was so attentive and made our trip much easier. She was the highlight of our trip . Everyone from the cleaners, maintenance guys, chefs, hosts , were all so kind and on top of things. The property itself is beautiful and has many cool wild life that just hung around. The TRS experience is definitely the best as far as what we were looking for. Top notch property, top notch staff. I am always looking for something to critique but in this case , I couldn’t find one thing. 11/10
Stayed 7 nights in May 2025

8/10

Huge resort with a beautiful beach and great service from all the people working there. Only downside is the quality of the food. Both the buffets and the A la carte restaurants.
Stayed 4 nights in Feb 2025

10/10

I don’t like buffet at this properties
Stayed 3 nights in Mar 2025

8/10

Good maintenance
Stayed 5 nights in Feb 2025

2/10

Was involved in Golf cart accident driven by a resort stagg worker that landed me in the hospital for 2 days out of my stay.
Stayed 4 nights in Mar 2025

10/10

Lovely place
Stayed 3 nights in Aug 2024

10/10

Beautiful resort we had a blast!!!
Stayed 7 nights in Jan 2024

10/10

We enjoyed our stay!!
Stayed 2 nights in Nov 2023

10/10

Had a great time. The beach is rocky so bring swim shoes or go towards the left for swimmable beach. Book reservations for the restaurants because there's not much options at the buffet. Also got a free upgrade and the room was amazing.
Stayed 7 nights in Dec 2024

6/10

The resort is nice and spread out. Service is hit and miss. We had excellent seafood and mediocre steaks. In general, decent food at buffets, Argentina, French, Seafood restaurant. Thai restaurant was bad! I lost a nice thermist at Playa beach, family section. I have been to at least 15 resorts in Quintana Roo and this is the first time I lost an item. I requested for a camera review but people at concierge desk don't seem to care. They never get back to me.
Stayed 5 nights in Mar 2025

10/10

Beautiful place to stay at
Stayed 6 nights in May 2023

8/10

Rooms could have been cleaner and better maintained, but the resort was great and had a very safe, peaceful and fun atmosphere
Stayed 8 nights in Aug 2024

8/10

Buffet food was average-good. A La Carts were good. Played mini golf, shuffle board. Had couples massage at spa. Went to Bravo & CHIC show. Colonial pool is large, maintained. We managed to get chairs. Hotel has a Hospitality room a guest can use when they first arrive. Rooms are not available until 3:00 pm. The same room can be used on the day you check out (and all hotel amenities) until 6:00 pm.
Stayed 7 nights in Feb 2025