"Une expérience décevante pour un hôtel 5 étoiles
Nous avons quand même pû passer une bonne semaine dans l'ensemble, et nous avons profité de notre séjour malgré plusieurs problèmes pour un hôtel 5 étoiles.
Nous avons trouvé des fourmis dans notre chambre, ce qui a déjà été décevant. Encore plus surprenant, nous avons aussi trouvé des fourmis dans un verre que nous avions commandé. Ce n'est tout simplement pas acceptable à ce niveau d'établissement et ce n'est certainement pas ce à quoi vous vous...
"Pros:
* Amazing location with beautiful views.
* Generous room sizes.
* Well-catered breakfast spread.
Cons:
* Lack of Hospitality: For a 5-star property where we booked a premium room, the service fell far short of expectations. Front desk staff were constantly glued to their screens, failing to make eye contact or acknowledge guests passing by or waiting.
* Inefficient Service: Simple tasks like printing an invoice meant standing in front of staff for up to 30 minutes while they stared at...
"La location è fantastica con la sua vista sull'oceano, poi i giardini con alberi e fiori di varie specie che contribuiscono a rendere il tutto un ambiente piacevole e rilassante, poi la piscina e poi la terrazza con vista giardino, piscina e oceano. Ampi spazi interni ben curati, con pavimenti di marmo, dove potersi intrattenere piacevolmente. Un' ampia sala colazione/cena con ampia vetrata e vista su piscina e oceano. La colazione era abbondantissima e molto varia. Mi sono sentita coccolata con...
"L e Reid's Palace est un endroit merveilleux et calme. Les chambres tous côté mer. Le personnels très gentils et très serviables.Les restaurants et Le petit déjeuner pour tout les goûts et à volonté . Les jardins et l'Histoire de l'hotel splendides. Les activitées offert par l'Hotel très intéressentes. Un environnement de détente idéal."
"I love the hotel and staff, the view was incredible from my room. The only reason I gave it 4 stars is because of food and drink.
I love having a nice coffee in the morning and they had machines that weren't great. I think they could up level.
The staff are the real standout here."
"One of the best experiences we have had traveling! Every detail was perfect and the staff were friendly, attentive and accommodating. I cannot say enough good things about the Reserve- bests Ritz, St Regis and Four Seasons for customer service:-)"
"Excellent hôtel à proximité de l’aéroport. Superbe piscine à l’eau de mer. Très bon petit déjeuner avec les omelettes faite par le chef. Bonne literie, et les équipements de l’hôtel sont TOP."
"I was very pleased with my stay. This hotel has some amazing views of the city. The staff was extremely helpful. I had an issue with my room's a/c upon checking in and they worked to get me moved to a different room quickly. The parking is a bit tight, but manageable. The food at the restaurant was great. The services at the spa are reasonably priced. While it's not necessarily easily to walk into town, you can get a quick Bolt ride into city center."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
