"Excellent location and nice new rooms. Room balconies are a plus.
Lack of lounges and coworking areas do not meet current expectations for travelers.
There’s also miscommunication between the hotel staff.
For instance when ordering ice to the room, the front desk places an order to the fifth floor restaurant and never follows up, so you would be waiting for a while to get something as basis as ice.
On the positives, they seem to sown a lot in security both personnel and technology."
"Excellent location and nice new rooms. Room balconies are a plus.
Lack of lounges and coworking areas do not meet current expectations for travelers.
There’s also miscommunication between the hotel staff.
For instance when ordering ice to the room, the front desk places an order to the fifth floor restaurant and never follows up, so you would be waiting for a while to get something as basis as ice.
On the positives, they seem to sown a lot in security both personnel and technology."
JORGE