البحث عن فنادق بتصنيف 5 Star في بايا من SAR 687

"We had a serious pregnancy-related medical emergency and were unable to travel or stay at the hotel. We notified them 20 days in advance and provided documentation explaining the situation. Of all the hotels involved in our trip, this was the only one that refused to offer any assistance, flexibility, credit, or refund, and they kept 100% of the amount we had paid. We were extremely disappointed by their complete lack of empathy and understanding during such a difficult time"

"Room was okay, I booked two rooms and they were differents - what we didn’t appreciate. Everything on breakfast was medium, and they served an búfala yogurt that was half ate. It’s about the details and the only complement is for the night/dinner staff they treat us - and kids - really well."

"From the arrival to the dinner / breakfast the team is extremely professional. Shout out to Christian whom on our arrival late with no luggage was super helpful ! Great location and thanks for the upgrade"

"Nous avons aimé notre séjour d’une nuit après un long vol . Nous avons apprécié la piscine et le rooftop. Nous n’avons pas vraiment aimé le quartier, un peu loin du centre-ville et malpropreté ."

"Every aspect of the hotel was outstanding except the fine dining which was appalling. We had better food on the flight over. Some of the courses were genuinely inedible. This despite a restaurant with outstanding service ambience and wines. Mezzatorre seemed to not understand that their guests understand what quality meals should taste like and how they should be presented."