البحث عن فنادق بتصنيف 4 Star في غرب لندن من SAR 348

"We had booked 2 rooms for 5 people. The hotel rooms were poorly lit and the bathroom needed repair. The bathbub was rusty in one room and the other room had a big stain over the toilet which was gross. Also I have never seen just a flat sheet on the bed.In the middle of the night the sheet came undone and I was practically sleeping on the bare matteress which was also terrible. The rooms we were in #270 & 172 smelt of stale smoke which came in from the stairwell. I did complain to the staff at...

"Good"

"Room was clean and quiet. "

"The hotel itself seemed decent; however, the room was rather dated, and the beds were extremely hard and uncomfortable. The pillows were also far too rigid, resulting in one of the worst nights of sleep I’ve ever had. The breakfast buffet offered a good variety of food, and the staff were friendly. I chose the hotel due to its proximity to a business meeting, but I would not stay there again."

"Great stop over as had an early flight the next morning, rooms really clean & very friendly staff, I would stay here again and recommend :-)"

"Excellent customer service at check in. Staff asked to see ID for confirmation of name on booking. There is a £50 deposit which is authorised /debited then released/refunded. Timescale on getting your deposit back after check out depends on the type of card used. Staff explained services available with open times for breakfast, gym/pool and bar during check in which was great. The main reception and area on ground floor very spacious with some seats around the place. The room was just okay,...

"Everything is ok just Slow in process of reimbursing the deposit GBP 100. "