"In the first room TV and various lights weren’t working, they gave me a second room and heating didn’t work initially.
Mattress was very poor and uneven to sleep on, you could feel every spring.
Biscuits on floor down back of work desk, a faulty leaking shower head, the list goes on.
It became apparent wondering around the hotel that it was an old Hilton that’s been taken over at some point and can only presume it hasn’t been updated since it was built in the 90’s I’m presuming.
Breakfast...
"Failed to clean room
Staff rude to guest after over charging at bar.
Additional £40 charged to card which I will challenge.
No eggs for breakfast....
Stayed here many times in the past but need to clean up their act...."
"Stayed at Brockencote in early September 2026. It was a very enjoyable visit. Highly recommend for peace and quiet, friendly staff, beautiful location, safe and easy parking, short distance to many local attractions. Must do's include Harvington Hall, Warwick Castle, Kenilworth Castle, Black Country Living Museum, Worcester. It is also not too far from Cotswolds tourist sites. The staff were excellent. I would be remiss if I did not thank Tom, Josh and Angela in the bar area for their...
"Staff were lovely and the room was delightful. As always, the location is perfect for walking. Service in the restaurant is friendly but has room for improvement (eg taking plates away promptly, and presenting wine at the right temperature (red wine temp was good on one day, but far too cold the next). It would be useful when booking if it were clearer that there is a restricted menu Sun - Tues. Overall, we really appreciate the welcome here."
"Lovely old building with lots of history , well situated in the heart of Ledbury so close to shops , restaurants , pubs etc .
Staff were very friendly and helpful .
We had an evening meal which was enjoyable and service was excellent.
Great choice for breakfast and once again the service was good and efficient.
The room was adequate , bed was comfortable and linen clean . It was quirky as befitting a 500 year old property with sloping floors .
Bathroom was small as was the shower but that’s to...
"On arrival I was told I’ve been downgraded to a standard room after paying for a premium room. Pretty rude staff wouldn’t change your alter and just saying I will just take it off the bill at the end. That wasn’t the answer what the answer I wanted was I’m sure your room isn’t available, but we can upgrade you to Different room, ordered two £40 steaks meals most of it was Fat with about eight chips overall we won’t be coming back really underrated for what you"
"I love old fashioned, traditional pubs & inns, and this was perfect. Wooden beams, creaky floors, etc.
The staff were wonderful and very helpful.
The meals were of high quality & decently priced, too, the breakfast exceptional!
Plenty of parking available. I will definitely visit there again."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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