Find 4 Star Hotels in Thelbridge from SAR 221

"Clean Room/ Restaurant Closed"

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"This is a lovely hotel, clean, comfortable, friendy-professional. We highly recommend."

"We stayed for one night and had a mixed experience. Unfortunately, the heating in the room wasn’t working when we arrived, but when we reported it to reception they were helpful and quickly provided a portable heater, which warmed the bedroom well enough. There was a noticeable amount of mould present in the bathroom, which isn’t something you expect at this price point. The layout of the bath/shower also means there is a window and windowsill within, so water splashes directly onto the sill and blinds when showering. Combined with the mould and the flaking paint around the window, it made the bathroom feel quite run down and in need of maintenance. On the positive side, the bed, pillows and duvet were extremely comfortable and we slept very well. The curtains also did a great job of blocking out the light. Overall, the stay was comfortable enough for one night, but given the price and the expectations that come with a Hotel du Vin, the room felt a little tired and not quite worth the cost. It has the feel of a luxury hotel, but one that could benefit from some maintenance and updating. Toby on reception was very friendly and helpful. "

"Breakfast was good, room clean and warm but did need some repairs had a evening meal but wasn't brilliant. "

"The room is on the small side of average and very spartan. There’s no kettle so had to traipse down the corridor to the kitchen like a student. Car park was full on arrival. There was an unexpected charge to park. Really wasn’t obvious from the website I booked. And a bit weird because it’s out of town and driving is the only plausible way to get there. It was approaching 20% of the cost of the room. It’s all very new and shiny which is nice and the beds very comfy. "

"Staff all nice. Room worn but clean and tidy so a reasonable stay. Hopefully the following is helpful feedback; Fridge not working (a 2nd one added to the room wasn't working either). Kettle lid broken and kept falling off when filling with water. The in-shower shelf was missing therefore shower gel on the floor. Not a worry to me but maybe to less mobile people. Rooms are not very sound proofed so corridor noise is a problem without very good earplugs. Bed comfy. The bar and lobby are fine and the car park is great so near to town and the quays. As this is one of the less expensive hotels, on balance it is ok and would stay again but would keep an eye on the price."

" Had no hot water on 2 days of our 3 days stay. Servicing of room not carried out as towels were not changed each day, beds were not made up and coffee and tea were not replenished until we phoned reception. The room bin was not emptied during our stay. We paid £472.50 for 3 nights stay."