"Extremely disappointing experience. This hotel was very small, inflexible, and not accommodating whatsoever. My reservation was made months in advance, yet they were unwilling to make any changes when my travel plans were affected by flight delays.
I arrived around midnight due to delays, and the front desk employee, Kumar, told me that the hotel was willing to refund my reservation as long as Expedia approved it. He specifically instructed me to contact Expedia to arrange the refund.
After...
"Extremely disappointing experience. This hotel was very small, inflexible, and not accommodating whatsoever. My reservation was made months in advance, yet they were unwilling to make any changes when my travel plans were affected by flight delays.
I arrived around midnight due to delays, and the front desk employee, Kumar, told me that the hotel was willing to refund my reservation as long as Expedia approved it. He specifically instructed me to contact Expedia to arrange the refund.
After...
BRYANT