البحث عن فنادق بتصنيف 4 Star في سميرنا من SAR 353

"Terrible staff at the front desk and very uncomfortable bet. "

"Pool was closed and it never advertised this on the site. So my granddaughterw and daughter went to swim super excited. Yeah nope with no insight. I would've gotten a different room would've been closer and had an open pool. "

"Unfortunately I booked a standard room, so the minibar in my room did not come stocked with any drinks or snacks. More importantly, I did not notice till the evening before checking out that my shower did not produce hot water. Last, the breakfast at Southern Elements was grossly overpriced. Base price for 2 people was more than $80 dollars, and the breakfast itself was nothing spectacular. The restaurant also neglected to return my credit card upon paying the bill, a fact I did not notice till...

"Sways restaurant was so rude and did not make any of my breakfast choices correct. They did not know how to make a poach egg but it was in their menu, also my breakfast took 43 minutes to come out. The valet supervisor was the worst. He drove my Audi and left trash inside. Three cps with a liquid inside. he then proceeded to call me a liar and shrug his shoulders. he was very dismissive and rude. "

"I was charged for a stay and I did not stay at this hotel."

"I can’t say enough about how incredible the customer service was! From start to finish, everything exceeded my expectations, but Regina (hotel receptionist) and Dontrell (bartender) truly made the experience unforgettable. They went above and beyond to help bring my boyfriends birthday surprise to life, fully embracing the idea and delivering each note perfectly. Their willingness to play along, their attention to detail, and their genuine kindness made the entire experience feel so special and...

"Staff is nice. Hotel is cool. Rooms are just okay. Basic needs for a hotel room are covered (clean bed, clean shower and TV). Was expecting a little more especially for a downtown hotel. No iron or ironing board. No streaming apps on the tv. Self checkout for snacks and sodas like we do at Target. "

"Everything was great . No complaints "