"The room is very clean, has everything you need within it (an iron and ironing board), and nice Penhaligons products with comfortable bed!
The hotel is massive, and a bit of a maze. When we arrived, the reception give you a map, the map has different name of room and numbers to what is on the wall, so was a little confusing but the woman on reception was happy to walk with and help guide us the right way.
We only stayed for the 1 night, did not use any facilities so cannot comment on anything...
"Absolutely loved our stay at village hotel only there for two night as was visiting places near by easy to access, staff was so friendly to help but not smothering! The restaurant staff was fantastic lovely lady served me and explained the children’s buffet was available and that made our kiddies night the gym was massive and 24 hours so me and partner could get some time to ourself ! sauna hot tub and swimming poool was perfect for us all to enjoy before a day out and after would highly...
"Excellent stay. Very helpful staff on check in and at the bar. The food in the restaurant was very nice (but a bit expensive for what you get). Lovely pool, sauna and steam room. The gym is a great amenity."
"This hotel is undergoing a major renovation and construction noise through day into evening hours. Scaffolding and a new wing are being built and constructions workers often around. This was not disclosed on booking.
Normal hotels have a person helping you check in, village uses a poorly implemented application that requires override by the staff. We had two rooms and guess expectations were that we do the check in forms twice. Suggest looking at digital check in applications that can be done...
"This is our third stay at the Lensbury. The staff and hotel manager were wonderful and extremely helpful and caring to my elderly mother. We also enjoyed the sport facilities and the grounds. Thank you"
"Lovely Reception area and Spa. Very surprised to learn that some rooms are still waiting for refurbishment as this was the case when we last visited three years ago. Room service excellent and Spa amenities very good. Great location for the town."
"No air conditioning, shower cubicle tiny. Cooked breakfast only Luke warm. Shame, wouldn’t stay here again, although the reception staff couldn’t be more helpful. Top marks to the staff."
"The hotel was clearly dated though I had read that the rooms had been updated. I guess we didn't get one of those rooms because ours was really outdated. Tiles in the bathroom were splitting apart at the grout and had black in it. The carpet had stains and burns all over it and was clearly barely attached to the wall. It was clean per day but with all the little corners with black in them it made me a bit uncomfortable.
The air conditioning didn't seem to work until it was on for 3 or more...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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