Find 4 Star Hotels in Riviera Village, CA from SAR 549

"I had a gold necklace and ring taken from my room. I had requested a late check out, and upon returning to my room, at the time of check out the hotel agreed to, my room had already been cleaned and my jewelry that was left on the bedside table. The manger at the desk wasn’t super helpful or that concerned, and I had to press to write a statement that it was stolen, and request to speak to head of the security. The head of security was much more helpful and wanted to go to the room and look around to make sure it wasn’t there. It wasn’t. And then I was told to wait in the lobby to talk with the head of security and manager. Who after I waited almost 40 minutes conveniently disappeared and I was never contacted by the hotel after. I wanted to file a police report, but after inquiring and speaking to a lawyer… the chance of me recovering my items would be next to impossible as how could it proven by the next day that it was taken by staff. My retreat night turned into my deepest regret of my time in LA. These items are custom made and impossible to replace. As well the rooms are incredibly loud, the door doesnt touch the ground so you hear everything from the hallway. So sad as I used to love staying here in years past. "

"Good stuff "

"Everything went well"

"Yes best room clean cozy and absolutely beautiful and safe staff was wonderful easy airport shuttle best night sleep for myself and my daughter 😴will use you again and again"

"we were there for 4 hours --- but we had a quick check in and it was nice that was so close to airport, Clean property "

"Great stay overall. The hotel was very clean, the staff were friendly, and my room was always well taken care of. Breakfast had plenty of good options. The downtown location made it easy to get to everything. Would definitely stay again."

"Great service"

"Clean room, breakfast, staff at the restaurant "