Find 4 Star Hotels in Los Angeles, CA from SAR 549

"Nice property, but a couple of things that could help, calling and talking to someone is sometimes impossible, i left a jacket on a Sonesta airport shuttle , just getting a reply to a email seemed a monumental task, with no reply if they could or could not find it. The description of where the shuttles pick people up could be much better, even a simple picture of a typical location would help."

"Good "

"Relatively expensive breakfast. Room was clean enough. Staff helpful, location great. "

"I enjoyed my stay at the Freehand. The staff was super friendly and helpful, and the location is perfect. The prices can't be beat, so this will be my only choice when visiting DTLA."

"The location and layout are great - right on the water, with a walking path along it and lots of outdoor seating. The pool is also great - bigger than many hotel pools, and with lots of chaise lounges. Our room, however, was very rundown and dirty. The floorboards were warped, there were spider webs on the bathroom ceiling, and the plug-in for the coffee maker had a web of dust all over it. The bathroom generally was old and rundown. By the time I realized all of this, we had already unpacked, so I didn't want to ask to move. In addition, they informed me when we checked in that the restaurant was being remodeled, so they had limited service and only outdoor seating. We were counting of the restaurant because we didn't want to go out to find meals elsewhere, but it was too cold to sit outside. So that was a disappointment. The fire pits that they touted were always occupied by other guests while we were there, but they looked cozy. They need to get more of them so that all guests have the opportunity to use them. One of the buildings is under renovation, so I hope the building we stayed in will get renovated soon too. If so, and if the restaurants are open, this would be a great place to stay."

"Staff was friendly and very helpful. The food was delicious. The hotel is beautiful and upscale environment for any event. Go and enjoy downtown Los Angeles in style."

"Hotel was clean. Staff were friendly. Waited until last day to sit in the hot tub, but they had it closed for maintenance. Quick and easy to get to Universal by way of a free shuttle. "

"The staff was amazing and the room was clean and very spacious. The air conditioner couldn't be adjusted easily, so I woke up cold, but no biggee. The parking fee is pretty high (why are we taxed on that??), but all in all, it was great for attending a game at Staples."