"Unfortunately, our overall experience at Alpenhotel Fleurs de Zermatt was very disappointing, mainly because of the service.
The biggest issue was during breakfast. We were travelling with our 1.5-year-old baby, who naturally takes longer to eat. At around 10:45 AM, a member of the breakfast staff told us that breakfast had finished at 10:30 AM, that she needed to clean the area, and that we should finish and leave. She also told us to come earlier the next morning.
We completely understand...
"Der Aufenthalt war perfekt.
Die Zimmer und die Badezimmer, sauber geräumig und intelligent und vorzüglich eingerichtet.
Das Personal stets freundlich und das Frühstück fantastisch. Wir hatten auch eine grosse Gartenterrasse und es war sehr angenehm und ruhig.
Den Spa - Bereich war gleich unterhalb unseres Zimmer und haben ihn genossen.
Zugleich war das Wetter ein Traum.
Wir werden, so hoffe ich, bestimmt wieder kommen.
Danke für die fünf sonnigen und angenehmen Tage, die wir bei ihnen verbringen...
"A beautiful property in Zermatt where every detail is looked after by the staff, from your arrival at the station to your departure day! A bespoke experience indeed. A fantastic view of the Matterhorn, great breakfast options, tasty sweets in the room and a wonderful spa area - Cheers!"
"Eines der schönsten Hotels, in denen ich je war.
Bester Service, 1A sauber, das Personal sehr freundlich und hilfsbereit, ruhig, hervorragende Betten, sehr leckeres abwechslungsreiches Frühstücksbüffet."
"Stop your search and book this hotel! It's seriously amazing!! We were looking to book a place with a pool that was centrally located in Zermatt and had the feel of a real Swiss hotel vs. a modernized place you could find in any ski village in the world and wow wow did we hit the jackpot! It's a few minutes walk from the train station and main Street and the character of the place is unmatched with layers of interesting historical and strange campy decor that was truly delightful. Alex Hotel is...
"Delightful — friendly service, unique and well-appointed room, and excellent breakfast. Includes a true spa experience — hot tub, cold plunge, saunas, etc. Great location near train station."
"Great hotel with decent breakfast. Staff was very polite. I hope they add more
Washer and dryer units for the people, there was too much contention for the one unit they had.
Great location if traveling via the train station!"
"I've never stayed at a 4* hotel so I might be oblivious to things that others consider "normal", but damn that was a nice room! One of the best breakfasts I've had at a hotel, great shower, spacy room, and air conditioned (seemed to be a luxury in Switzerland, maybe I'm just cheap). The hotel is also close to downtown and is 1 min away walk to an amazing view of the Matterhorn. I was also pleasantly surprised by an included can ride to the train station at checkout.
Absolutely recommend this...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
