البحث عن فنادق بتصنيف 4 Star في بليسانتون-ليفرمور من SAR 395

"Strangely old rooms..."

"I booked a King Bed Studio with Kitchen through Expedia for my family. When I arrived to check in, Rosey and Clarita told me that the room I booked was not available and only a smaller room with a smaller bed was available. What disappointed me most was that nobody informed me before arrival. If the hotel could not honor the room type I reserved, they should have contacted me so I could have made other arrangements for my family. Saying that Expedia did not provide guest information does not...

"We paid extra for a larger room but didn’t get it. The hotel claimed it was a mistake. After reading other reviews, it’s clear this has happened before. Staff was not helpful when we raised the issue."

"It was immaculate. Attention to detail was evident!"

"Love Love Love it! Wonderful place to stay ..I have already been there a few times the past 3 months. Thank you"

"Make sure that you are assigned an uneven room number at check in! All the even number rooms face the University avenue and it is very noisy! To a point that the hotel leaves "noise reduction kit" in the rooms... Rooms are relatively small. Nice location in the heart of Palo Alto. The ratio price / quality of sleep is not what we expected, we will not return and rather book a cheaper hotel if it is to sleep above a noisy street..."

"It was a beautiful hotel . You need a car as it was not walking distance but was very well maintained with nice pool . We were there for wedding and was great"

"Clean rooms and very nice mountain views"

"The property was dated, it has seen better days. Paint was chipped in the elevator. The trash can in the lobby would be overflowing."

"When we checked it turns out they gave us a nice room but not the specific one that I booked which was one of the most expensive rooms. When I brought this up they blamed Expedia and said they couldn’t do anything about it. Expedia blamed the property. Don’t know who to believe . Probably won’t be staying there again"

"To small"