Find 4 Star Hotels in Northwest Chicago, IL from SAR 372

"Stayed there for the convenience, no amenities in the room, ac fan did not work and power cord to lamp and charging outlets next to bed did not work. Soundproof room did not stop us from hearing the elevator bell ding repeatedly from 5:00 am on"

"Excellent breakfast and variety"

"Was good"

"Booked the trip months in advance, paying almost $200 a night. Then the trip came and my step dad found rates at only $100 a night on their website. The room was clean and nice for 2 queen beds, my only complaint about the room was that there was NO microwave. We later found a community one behind the check-in desk at the lobby. It was just very inconvenient since we needed it at least twice a day. Plus, the pool and hot tub were in a completely different building, across the parking lot. But the staff was nice. The hot tub was fairly clean and the beds were comfortable. Being a Spa, I thought that we would get massages or maybe facials. A 1 hour massage was $175. Way too expensive for me. We would have been better off going to a nice hotel vs the fancy spa."